CloudSigma Customer Support

CloudSigma How To Series: CloudSigma Customer Support

CloudSigma friendly customer support is one of the top reasons our customers choose CloudSigma. CloudSigma provides 24/7 support to all our clients free of charge. In this quick blog post we would like to highlight the different ways you can utilise our free support services. 1. Check out the live chat in the WebApp Live chat is by far our …

Simple Server Creation

CloudSigma How To Series: Simple Server Creation

This is the first in a series of brief how-to tutorials. The series will cover some of the most used features of our cloud. We hope you find them useful in getting from A to B with your cloud computing at CloudSigma. CloudSigma offers two approaches to server creation – a quick and simple creation process and a detailed, flexible …

Occopus cloud management

OCCOPUS – a Powerful Interface for Orchestrating Infrastructure in the Cloud

CloudSigma is currently participating in a Horizon 2020 research and innovation project called COLA (Cloud Orchestration at the Level of Application). You can read a general overview of the COLA project here, or visit the official project website here. CloudSigma’s primary contribution to the project is to manage the testbed and production of cloud infrastructure and to provide expertise into …

Your cloud enabler

Step-by-Step Guide to our Cloud Partner Program

CloudSigma recently launched its new Partner Program. If you are a managed service provider (MSP), a system integrator or an IT consultant looking to add lifetime revenue streams and help your customers migrate to the cloud successfully, then the Channel Partner Program of CloudSigma is what you have been looking for. This step-by-step guide will walk you through the platform …

How to Sync Subscriptions to Fall on the Same Day

How to Sync Subscriptions to Fall on the Same Day

CloudSigma offers to users the possibility to make as many subscriptions as they wish for the exact amount of resources they need. Your can configure your subscriptions in a flexible manner along with everything else on CloudSigma. The idea is you can flexibly combine burst usage with subscribed resources to closely match your requirements over time. Most of our customers …

billing outages featured image

How to Avoid Billing Outages at CloudSigma

When starting to use any new platform there’s a lot to take in so we wanted to share some top tips on how to ensure the smooth running of your account and minimize hassle and potential disruption from funding and maintaining your account so you can concentrate on the important stuff. In this blog post, we talk you through some …

Update rDNS and PTR records

How to Dynamically Update and Manage Reverse DNS/PTR Records for Your CloudSigma Infrastructure

It is now possible to dynamically manage your PTR records on CloudSigma’s DNS servers. This new functionality provides greater flexibility in setting up your applications in our cloud. We now accept dynamic updates of PTR records within our zones. This means that our dynamic DNS servers (DDNS) will accept updates directly from individual IP addresses from the networks used within …

Understanding CPU Steal Time in the Cloud

Are We Stealing from You? Understanding CPU Steal Time in the Cloud

Customers often ask about CPU steal time. Especially those that use the CPUs heavily and for whom it’s a key performance criteria. There are quite a few differences in the setup and behaviour of CPUs and cores between physical and virtual environments. Even between cloud providers there are setups differences that make like for like comparison on the face of …

Share Cloud Infrastructure

Share Cloud Infrastructure Securely

We are happy to announce the ability to share infrastructure between accounts in a secure way. You can also define what actions you can take against those shared resources giving you fine grain control. This new functionality will allow you to share various sets of resources with one or more other accounts. We call each policy an Access Control List …