Cloud Infrastructure Locations
CloudSigma offers a range of locations from Europe to the United States, the Middle East and APAC. We are adding new locations over time as we expand our offering globally.
We choose our locations very carefully to offer excellent connectivity, security and reliability for our clouds. A cloud can only be as reliable as the underlying infrastructure it relies on. As such all our locations meet at least a Tier III or equivalent data center rating. If you don’t see a suitable location on this page, let us know, we might be coming to that part of the world very soon! Below we set out details of each data center that we utilise as part of our policy of maximum transparency to customers.
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Europe
Cloud Location:
Webapp Link:
Data Center Operator:
Frankfurt (FRA)
https://fra.cloudsigma.com/ui
Equinix (Frankfurt FR6 IBX data center) (FRA)
Description:
The Equinix Frankfurt FR6 IBX data center at Kleyerstrasse provides direct and settlement-free IP interconnection infrastructure in Germany for important banking, commerce, and telecommunications infrastructure. Frankfurt customers can choose from a broad range of network services from 285+ providers, and they can interconnect directly to customers and partners in their digital supply chain.
Power
- Power Capacity: 4.0 – 6.0 kVA per cabinet
- # of Utility Feeders: 2
- UPS Redundancy: N+1
- Standby Power Configuration: 10 x 2,500 kVA diesel generators
- Standby Power Redundancy: N+2
- UPS Configuration: Distributed redundant
Security
- Physical: Man trap entry
- Human: 24×7 onsite security officers
- Electronic: Card readers, biometric readers in common areas; additional biometric readers optional for customer cages, CCTV surveillance with 90-day video retention, motion detection
Building
- Building Type: Steel and concrete structure
- Colocation Space: 71,042 ft² (6,600 m²)
- Parking: Adjacent to building (no charge)
- Floor Type: Raised
- Floor Load Capacity: 260 psf (12.5 kN/m² )
- Flood Plain Info: Mitigated against 500-year flood level
- Seismic Design Category: Low
Certificates
- ISO 14001
- ISO 50001
- OHSAS 18001
- PCI DSS Compliant
Copies of all certificates are available upon request
Cooling
- Cooling Configuration: Hybrid cooling towers with water-cooled chillers for peak lopping at high ambient temperatures
- Cooling Redundancy: N+1 (on cooling) and N + 20% (on CRAC units)
Fire Protection
- Fire Suppression: Two-stage fire detection with watermist protection-multiple zoned
Cloud Location:
Webapp Link:
Data Center Operator:
Zürich (ZRH)
https://zrh.cloudsigma.com/ui
Equinix (ZH5)
Description:
The primary home of our Zürich cloud. ZH5 IBX is a purpose built highly specified data center in a prime location in the heart of Zürich with excellent communication links. This is a key state of the art IBX center in a key metropolitan area in Europe.
Power
- Power Capacity: 3.0 – 6.0 kVA per cabinet
- UPS Configuration: Distributed redundant
- UPS Redundancy: N+1
- # of Utility Feeders: 2
- Standby Power Configuration: 10 x 2,250 kVA diesel generators
- Renewable energy: 100% through utility hydropower
Security
- Physical: Man trap entry
- Human: 24×7 onsite security officers
- Electronic: Card readers, biometric readers in common areas; additional biometric readers optional for customer cages, CCTV surveillance with 90-day video retention
Cooling
- Cooling Configuration: CRAC units and refrigeration chillers
- Cooling Redundancy: N+1 (on chillers) and N + 20% (on CRAC units)
Building
- Building Type: Reinforced concrete structure with external cladding
- Floor Load Capacity: 225 psf (10.77 kN/m 2 )
- Floor Type: Raised
- Colocation Space: 71,800 ft 2 (6,670 m 2 )
- Parking: Adjacent to building (no charge)
Fire Protection
- Fire Suppression: Multiple-zoned aspiration,addressable analogue point detection, high density water mist with localized operation
Certificates
- ISO 9001
- ISO 27001
- PCC DSS
- SOC 1 Type II
- SOC 2 Type II
Copies of all certificates are available upon request.
Cloud Location:
Data Center Operator:
Geneva (GVA)
Description:
Safe Host 2 (SH2) is Switzerland’s largest state-of-the-art, carrier-neutral data centre colocation facility. Located in the heart of Europe, the site meets the growing demand for companies to host their systems in Switzerland where they benefit from the country’s abundant hydro-power and its strong legal framework supporting data protection.
Power
- Power Input: Dual feed 40 MVA to site
- Power Density: Up to 4 kVA / rack
- Transformers: 24 x 3,150 kVA, SEC
- Generators: 24 generators of 2,800 kVA
- Generators Design: N+1 fully automatic
- Fuel Tanks: N+1 circuits, pumps, tanks (daily, main) 72 h autonomy
- Electrical Boards: TGBT, partitioned 4B, IP30, Icc3 65 kA
- UPS: 2(N+1) 152 x 500 kVA
- UPS Battery Minimum Autonomy: 10 minutes full load
- Power Consumption Counting: Global official distribution with power management
- Busway: Primary and secondary distribution
Security
- Security systems: Site security via perimeter security fencing, mounted CCTV cameras and biometric access control system.
- 24/7/365 services: The service includes live power monitoring system, complete building management system as well as a 24/7 available ticket interface.
Green Energy
- Switzerland’s renewable and sustainable energy is 95% of country production. Office heating and electrical plant ‘frost guard’ provision is secured via the local municipality’s district heating system. Data centre cooling uses captured rainwater to provide evaporative cooling during the region’s highest summer temperatures.
Building
- Building Type: Purpose built concrete construction
- Floor Load Capacity: 2.5 kN/m2
- Floor Type: Anti-static 600 x 600 mm re-enforced tiles with 1,500kg/sqm and 600mm floor void
- Slab/Height to Ceiling: 4500mm
Certificates
- ISO9001:2008
- ISO27001:2013
- PCI Data Security Standard v3.2.1 (PCI DSS)
- ISAE 3402
Cooling
- Cooling Unit: 2(N+1)
- Cooling Power: 2N
- Cooling Technology: Cooling equipment with compressors, free-cooling + aero adiabatic / back-up through double cooling circuit integrated in CRAC units
- Cooling Unit Design: CRAC units N+1, pressure under raised floor, with cold/ hot aisle containment
Fire Protection
- Fire detection system: Ionic and VESDA detection with nitrogen gas discharge suppression
Cloud Location:
Webapp Link:
Data Center Operator:
Dublin (DUB)
https://ec.servecentric.com/ui
Servecentric datacenter (Servecentric)
Description:
The Servecentric datacentre offers accommodation facilities spread across 11,148 sq. meters. The datacentre provides high-capacity access to the international network via the T50 fiber ring infrastructure.
Power
- Power supply: 10MVA dual supply obtained from 110kV
- Power distribution: 11kV circuits with dedicated onsite A + B HV Switch Panels
- UPS system (presently): Eight x 1200kVA UPS configuration
Security
- Security systems: CCTV, Biometric & Card readers, On-site security personnel
- 24/7/365 services: On-site security personnel 24x7x365
- Entrance: On-site security personnel 24x7x365
- NOC: Servecentric NOC personnel onsite 24x7x365
Building
- Building structure: Tier 3 Data-center, two storey
- Total size of the facility: 11,148 sq. meters
- Cleanliness: Facility cleaned every day, continuously
Cooling
- Air conditioning: Chilled water system with external optimized free cooling chillers on a N+1 configuration
- Temperature: 21 degrees celcius (+/- 3 degrees)
- Racks: Standard Hot//Cold Aisle arrangement
Certificates
- ISO 9001, ISO 20000, ISO 27001
- INEX Member
- PCI-DSS Certified
Copies of all certificates are available upon request
Fire and Water Protection
- Water protection system: Fully monitored leak detection in all data suites, integrated into facility BMS
- Fire suppression system: Marioff Hi-Fog Fire suppression system
- Fire suppression system: Cylon Unitron 24×7 Control Center for alerting and BMS functionality
Cloud Location:
Webapp Link:
Data Center Operator:
London (LON)
https://lon.cloudsigma.com/
Ark Data Center (Lon)
Description:
Ark empowers businesses to work from anywhere in the world by designing and operating data centres that lead the social responsibility market. Our pioneering facilities leverage 100% renewable energy, optimum security, and high availability, and world-class sustainable scalability.
Power
- 100 % Renewable energy supply (since 2015) to meet Carbon reduction targets
- N+N Transformers (fully diverse routing)
- Generators (N+1) with 72 hours full-IT-load fuel capacity (N+N batteries)
- Automated PLC controllers – with dedicated battery UPS
- N+N Static UPS
- 5 minutes (full IT load) batteries with active monitoring per cell
- A+B power provision to every rack position (16/32A – 1/3 Phase)
- Green fuel supplies
Security
- Extremely robust physical security –10 layers including the reception guards, to get access to customer rack
- Front Reception
- First layer security- need permission to park and collect access badge- 1 Layer Security
- Main Gate
- Badge needs permission to allow access through into the inner campus fence line (CCTV, Anti Climb, hostile topping all with detection)- 1 Layer security
- Building Access: Each building is contained within its own fence and security access- card is restricted to specific buildings (i.e P2)- 1 Layer security
- Building Reception Access: Front door access to reception (lobby Guard) + Secure single person gated access- Meeson Doors into building (weighed on entrance and exit)- 2 Layers Security
- Data Hall Access: Secure double door access into in-to the main hall containing the data Rooms- 2 Layers security
- Data Room Access, Again restricted card access to those Data Rooms you have Racks- all other rooms & aisles are off limits- 2 layers security
Certificates
- PCI DSS Certification for additional piece of mind, and assists the auditing for regulated industries
- ISO Certification Standards: ISO 14001, ISO 22301, ISO 27001, ISO 50001, ISO 9001. Recognised benchmarks for quality and assurance
- Ark Data Centres are pre-approved HMG accredited DC’s- Public Sector organisations are safe in the knowledge that hosting within that all security aspects have been reviewed as suitable off for Official data by GSIRO
- Cyber Security Plus certification
- Tier 3 Datacentre – 99.982% uptime
Copies of all certificates are available upon request
Cooling
- 99.8% free cooling with 1.2 annualised PUE (Power Usage Effectiveness)
- Efficiency Rating: 1.2 vs 1.8 Industry Average- thus providing cost savings to the customer. Carbon efficiencies provide reduction immediately
- Outside Air taken into the first stage
- Filtration and moisture added/removed as required
- Air is then mixed with server hot air to create an industry standard air temp & humidity specific for Data Centre use
- Potential to add & remove heat/moisture dependent on the external conditions (weather!)
- Airflow is constantly monitored to ensure the precise amount of cooling & humidity is provided to the IT equipment
- Achieved by maintaining a positive pressure throughout the Cold Zone and Cold Aisle
- Energy is not wasted by ‘over cooling’
- World-leading efficiencies, even at low IT loads
- If the outside air is too warm or dry, additional cooling is provided by Air Con units on the Campus roof (N+N resilience). Additional moisture can be added/removed from the air optimiser.
- Multiple sources of cooling for resilience
Fire Protection
- Warning fire system
- IG55 gas suppression bottles are at the end of each IT aisle.
Building
- Spring Park 24MW: identical designs with geo resilience
- Location chosen due to locality near MoD sites
- Tier 3 Design: All points of failure are built to N+N standards excluding the backup generators which are N+1 (Thus Tier 3): fully resilient
- Construction: Built with energy and carbon efficiency from design. Factory built & tested- rapid deployment. Eco-Friendly Cooling and ‘operating free cooling for 99% of every year’ is.
Data Centre Support:
- 24/7
- Remote Monitoring
- Constant monitoring of performance
- Identification of any performance issues before they become a concern
- Modular build & design leads to predictable room efficiencies
Connectivity
- Internet service, bandwidth, International links
- Over 15 major carriers some with multiple Points of Presence
Cloud Location:
Webapp Link:
Data Center Operator:
Description:
Located near Cardiff in Western UK, our facility offers small and large businesses a range of benefits from being “out-of-town” including:
- A campus that is at scale and forwards
- High security
- Low environment risk
- Easy access
- Leading economics
Power
-
- Most powerful data center campus in Europe
- Power 148MW of IT capacity
- Power Density 2kW/rack to 125kW+/rack
- Direct, private 400kV SuperGrid connection, supported by regularly tested, highly resilient generators and UPS systems
- All systems are concurrently maintainable
- 100% renewable energy
Security
-
- On-site security operations center with patrols 24x7x365
- Meets or exceeds the standards required by global enterprises
- Meets the U.K. government/military security specifications
Connectivity
- Carrier-neutral campus
- 10GE, nx10GE, 40GE and 100GE point-to-point connectivity
- Low latency: <1.5 milliseconds, Wales to London
- Pre-installed links to virtual meet-me-rooms in London
- Direct access into leading public cloud providers
- Independent fiber route available
- 12+ international carriers
Cooling
-
- Minimum N+1/N+20% on all mechanical
- Prevailing climate supports free air cooling throughoutmuch of the year
- Customized HPC cooling solutions available
Building
-
- 46-acre (19 hectares) campus
- Three three-story data centers once fully developed
- 2,000,000 gross SF (186,000 gross M2)
- Class A building amenities including office, conference rooms, break rooms and more
Certificates
- ISO/IEC 270001
- JDCC standard tier 3
- ISO 9001
- ISO 450001
- ISO 140001
- ISAE 3402 SOC2
- PCI DSS Compliant
Copies of all certificates are available upon request
Cloud Location:
Webapp Link:
Data Center Operator:
Description:
Located in Dusseldorf, the facility offers the businesses a range of benefits from being “out-of-town” including:
- Ideal location for hosting cloud services and data in compliance with Germany’s data-privacy laws
- Highly secure and scalable colocation space with remote support and technical monitoring
- Broad choice of networks for peering and transit
- Proximity hosting for low-latency interconnectivity
- On-site business continuity/disaster recovery solutions
- Direct connectivity to ECIX exchanges
Power
-
- Power and Cooling Density 3-6 kVA per cabinet (higher loads on request)
- Utility Feeders 2
- UPS Configuration Multiple UPS systems, total output 4.800 kVA
- Configuration 3 x 2000 kVA + 1 x 1400 kVA
- All systems are concurrently maintainable
- 100% renewable energy
Fire Protection
- Warning fire system
- IG55 gas suppression bottles are at the end of each IT aisle.
Security
-
- Physical Man trap entry
- Human 24/7 on-site security officers
- Electronic Card readers, biometric readers in common areas; additional biometric readers optional for customer cages, CCTV
surveillance with 90-day video retention, motion detection
Interconnection
- Equinix Fabric™
- Equinix Internet Access
- Metro Connect®
- Cross Connects
Cooling
-
- Cooling Configuration Multiple dry cooler, total output 4.000 kW
- Cooling Redundancy N+1
Building
-
- Colocation Space 34,445 ft2 (3,200 m2)/li>
- Building Type Concrete and steel frame reinforcing external walls
- Parking Adjacent to building (no charge)
Certificates
- ISO 9001
- ISO 27001
- ISO 45001
- PCI DSS
- SOC 1 Type II
- SOC 2 Type II
- Cyber Essentials
- EU Code of Conduct
- ISO 14001
- ISO 50001
- Renewable energy—100% bundled in-country GoOs from hydro
Copies of all certificates are available upon request
United States of America
Cloud Location:
Webapp Link:
Data Center Operator:
Honolulu (HNL)
https://hnl.cloudsigma.com/ui
DRFortress (HNL)
Description:
Representing a gateway to the Pacific, our Honolulu location not only provides a unique and powerful low latency cloud option for all of the state of Hawaii, but also an ideal location for serving Australasia, Japan and beyond whilst maintaining a US hosting jurisdiction and reliability.
Power
- Redundant (N+1) electrical infrastructure with power monitoring and management systems
- High density 150 watts per square foot power deployment available
- Redundant (N+1) power fed from diverse PDUs available
- Power delivered in 120V or 220V with 20A or 30A circuits
- Power available in single and three phase configurations
Security
- Access authentication with Iris ID System’s Iris Access 4000s deployment
- 24 x 7 x 365 customer access manned with security officer to authenticate identification
- Video surveillance with 90-day retention
- Scramble pad door access into secure locations
Building
The facility has been significantly hardened against earthquakes and hurricanes and is engineered with advanced and redundant electrical and cooling systems designed to support dense server and storage environments. The datacenter provides the highest level of physical security, infrastructure redundancy, and multiple carrier and physically diverse fiber paths to ensure long-term performance and reliability.
Cooling
- Redundant (N+1) mechanical HVAC (Heating, Ventilation & Air Conditioning) infrastructure design
- Cooling system capacity to support dense blade and storage-oriented environments
- In-row hot/cold aisle cooling design
- Advanced temperature and humidity monitoring
Certificates
SSAE 16/ISAE 3402 Type II (reviewed)
PCI DSS Certified
Copies of all certificates are available upon request
Fire Protection
- Advanced fire suppression with multi-zone monitoring and management
- Dry-pipe pre-action fire detection system
- FM200 deployment
Cloud Location:
Webapp Link:
Data Center Operator:
San Jose (SJC)
https://sjc.alpha3cloud.com/ui
Cyxtera (SFO2B)
Description:
Located in the heart of Silicon Valley, the SFO data centers support leading technology companies to serve the world’s largest technology hub with ultra-low latency. Cyxtera offers an ecosystem of service providers via cross-connects for easy access to network, hosting and storage services. This keeps data moving and powering innovation.
Power
- Generator Capacity: 15 MW
- Generator Configuration: N+1
- UPS Capacity: 6.0 MW
- Utility Power: 8.2 MW
- Fuel Capacity: 37,000 Gal.
Cooling
- Cooling Capacity: 2,650 Tons
- Cooling Configuration: N+1
- Maintenance: Temperature and humidity maintained to ASHRAE standards
Building
- Building interior: 214,552 sq/ft
- Building Type: Two-story building adapted data center
- Raised Floor: 159,238 sq/f
Security
- Physical: Entrance mantraps, bulletproof glass, ballistic paneling in lobby
- Electronic: 24×7 video surveillance, 90-day video storage, biometric scanners and badge readers, two-factor authentication required to access
Fire Protection
- Fire Suppression: Pre-action dry pipe sprinkler system
- Fire Detection: VESDA provides early warning detection
Certificates
-
- SSAE18 / ISAE 3402 SOC Type I
- ISO27001
- PCI DSS 3.0/3.1
- NIST 800-53 PE
- Energy Star Certified
- Uptime Institute Management & Operations Stamp of Approval
Copies of all certificates are available upon request
Cloud Location:
Webapp Link:
Data Center Operator:
Washington DC (WDC)
https://wdc.alpha3cloud.com/ui
Cyxtera (IAD1B)
Description:
Our premier east coast cloud location, Washington, D.C., is home to Fortune 500 companies and some of the most important financial institutions in the world. Sitting on top of the connectivity and hosting hub of Sterling, Virginia the IAD1 campus is designed to meet strict networking and IT security demands of enterprise, government and financial institutions. It offers failsafe critical systems infrastructure, powerful cross-connects and multi-tier security measures that can be augmented for specific security requirements. From these facilities, technology connects markets across the globe.
Power
- Utility Power: 8.0 MW
- UPS Configuration: N+1
- UPS Capacity: 7.5 MW
- Generator Capacity: 12 MW
- Fuel Capacity: 12,000 Gal
- Generator Configuration: N+1+1
Building
- Construction Type: Three single-story purpose-built data centers
- Total Building Interior: 355,513 sq/ft
- Total raised floor: 218,000 sq/ft
Fire Protection
- Fire Suppression: Pre-action dry pipe sprinkler system
- Fire Detection: VESDA provides early warning detection
Security
- Physical: Gated security fence, entrance mantraps, ballistic paneling in lobby, bulletproof glass
- Electronic: 24×7 video surveillance, 90-day video storage, two-factor authentication required to access, biometric scanners and badge readers
Cooling
- Cooling Capacity: 1,600 Tons
- Cooling Configuration: N+1
Certificates
- SSAE18 / ISAE 3402 SOC Type I
- ISO27001
- PCI DSS 3.0/3.1
- NIST 800-53 PE
- Uptime Institute Management & Operations Stamp of Approval
Copies of all certificates are available upon request
Middle East & APAC
Cloud Location:
Webapp Link:
Data Center Operator:
Cloud Location:
Webapp Link:
Data Center Operator:
Manila 2 (MNL2)
http://mnl2.cloudsigma.com
Eastern Communications (MNL)
Description:
Eastern Data Center is a premium solution that provides Colocation services at Eastern Communications’ Telco-grade facility. It is a flexible service that gives your company the opportunity to be closer to the Internet market, as Eastern Data Center provides high speed, completely scalable, and fully managed local and global Internet connectivity at the comfort of a high-grade and secured facility.
Power
- Transformers (N+1 Redundancy)
- Gensets (N+1 Redundancy)
- Fuel Tanks
- UPS (2N Redundancy)
- Batteries (N+1 Redundancy)
- Power Distribution Units (N+1 Redundancy)
Security
- Zoned environment with multiple layers of security – Escorted Access
- 24×7 Security Personnel
- Access control systems with Biometric & Access Cards
- Mantrap
- CCTV Monitoring with surveillance camera each aisle
- Perimeter Security
- End-to-end total Information Security
Building
- National Structure Code of the Philippines – Seismic Zone-4 Compliant
- Anti-static Raised Flooring
- Power & Data Cables separation
- Water Leakage Detection
- Rodent Control System
Cooling
- PACU (N+1 Redundancy)
- Chillers (N+1 Redundancy)
- Primary & Secondary Pumps (N+1 Redundancy)
- Hot aisle- cold aisle configuration
- Grid tiles for pressurized cold air inlet
- Temperature: 18-27 deg C
- Humidity: 20%-80%
- ASHRAE standard compliant
Network Infrastructure
- Carrier-neutral, peered with local & international carriers
- Meet-me-rooms
Fire Protection
- Fire Suppression: FM-200
- Fire Detection: VESDA
- Photoelectric smoke detectors for early detection of fire
- 3-layers of smoke detectors & suppression
Cloud Location:
Webapp Link:
Data Center Operator:
Manila (MNL)
http://mnl.cloudsigma.com
Digital Edge Operations and Facilities (MNL)
Description:
Digital Edge Operations and Facilities
Power
- IT Load 10MW
- Average 5kVA per cabinet
Security
- 8 Layers of Physical Security with CCTV monitored Facilities
Building
- Single Floor Colocation Building
- Space 5,200 sqm (55,972sqft)
- Data Center Capacity 2,200 cabinets
- Floor Type Hard Floor
- Floor Load Capacity 12 kN/sqm
Cooling
- Chilled water
- SPLCs
- Chillers
- Coil Wall
Network Infrastructure
- Carrier-neutral, peered with local & international carriers
- Meet-me-rooms
Fire Protection
- VESDA, double-interlock pre-action sprinkler system
Certificates
-
- LEED (Gold) (ISO 14001:2015)
- SOC2(ISO/IEC:2013)
- PCI DSS (ISO 45001:2018)
- Climate Control/ Green Energy (optional): Anualized PUE:
*Copies of all certificates are available upon request
Cloud Location:
Webapp Link:
Data Center Operator:
Clark (CRK)
http://crk.cloudsigma.com
Vitro Clark Data Center (CRK)
Description:
The Vitro Clark Data Center is designed in accordance with the National Structure Code of the Philippines using the highest consideration for building construction, maximum security, and safety. It is the largest data center facility outside Metro Manila. With its robustness and sophistication, the facility is ready to support the primary colocation requirements of enterprises both in the Philippines and globally.
Power
- Redundant UPS facilities
- Standby power system
- 2(N+1) UPS Configuration
- Separate UPS System for IT & Cooling
- 15-minute battery runtime
- N+1 Genset Configuration, 2mW usable power capacity
- 4 days of continuous operation without commercial power
- Priority delivery arrangement with fuel provider
Network Infrastructure
- Fiber Entry Path 4 Routes (2 Aerial, 2 UG)
- Fiber Entry Point 2 Main Point of Entry (MPOE)
- Meet Me Rooms 2 MMR
Security
- Biometric Hand-Geometry Scanners
- 24×7 Security Personnel
- On-Site Operations and Control Center
- Full 24-Hour Building and Facility Access
- DDoS Protection
- 11-layer Security
- Use of both swipe card and biometric authentication for access control
- Video surveillance cameras located in strategic areas of the building and its perimeter. Six (6) months video retention
Building
- 24 x 7 monitoring and controlling of field devices such as lighting and HVAC are in place
- Vitro Clark Data Center is designed in accordance with the National Structure Code of the Philippines using the highest consideration for building construction, maximum security and safety
- It is Seismic Zone 4 compliant and can withstand an Intensity 8 earthquake.
- TIA942 Rated3 Facility Certified
Cooling
- Cooling redundancy
- Cold aisle containment
- Under-floor air conditioning
- Hot aisle- cold aisle configuration
- Monitoring of air temperature and server/distribution cabinets
- N+1, 400TR Chilled-water chillers x 5 at final phase
Certificates
-
- ISO 9001:2015 – Quality Management System
- ISO 14001:2015 – Environmental Quality System
- ISO 20000-1:2011 – IT Service Management System
- ISO 27001:2013 – Information Security Management System
- ISO 22301:2012 -Business Continuity Management System
- Nexcenter Certified
- PCIDSS Version 3.2
- TIA942 Rated 3 Facility Certified
Copies of all certificates are available upon request
Fire Protection
- Gas-based (NOVEC 1230) fire suppression system at the equipment area, ceiling and under floor void
- Clean-agent fire suppression gives no harmful effect to the environment after a fire extinguishing agent has been discharged
Cloud Location:
Webapp Link:
Data Center Operator:
Riyadh (RUH)
https://ruh.cloudsigma.com/ui
NourNet (RUH)
Description:
NourNet started its journey in 1998 as an ISP to deliver premium Internet services to Saudi market, since then, the company had a vision to transform the market and become the leading converged ICT service provider in Saudi Arabia. Today, NourNet is revolutionizing the market with disrupting digital transformation services, driving and empowering their customers across the Kingdom to meet Vision 2030 goals.
Power
- Total power allocation of 10MMVA, powered by two different active-active feeds to deliver power for any computational needs
- The battery backup can handle 100% load which can be easily switched to generators
- The complete facility runs on the back of N+1 generators for 12 hours
- The availability of N+1 design ensures a backup whenever any system component fails
Security
- Biometric access doors – only the authorised personnel and staff are allowed to visit the relevant floors and rooms
- Overlapping IP cameras operate 24/7
- Highly experienced and skilled team of security personnel wards off any threats
Building
- Building type:full-proof insulation and constructed exterior walls with double bricks to boost your savings and increase the level of physical security to the maximum
- Floor load capacity: 4,500 m2
- Floor type: raised floors help to circulate cold air throughout the building
Cooling
- The arrangement of racks is based on a hot and cold aisle layout. The facility relies on a chilled water system, chillers, and CRAH (computer room air handler) to maintain cool temperature in a cost-effective way
Certificates
- Tier III certified
Copies of all certificates are available upon request
Cloud Location:
Webapp Link:
Data Center Operator:
Perth (PER)
https://per.cloudsigma.com/ui
NextDC (PER)
Description:
Serving Australasia and the wider APAC region, our Perth location lies within a purpose built Tier III certified data-center, providing a highly secure, low-latency location for this region.
Power
- Available power of 12MVA
- IT load capacity of approximately 6MW
- Minimum N+1 redundancy on power supply
- Multiple power distribution units providing N+N final circuit distribution to IT racks
- Harmonic distortion controlled and monitored by UPS
- Full N+1 main electrical infrastructure extending to N+N at power rail level
- Ultimate 6+1, 1670kVA Diesel Rotary UPS [DRUPS] units mechanical power
- Minimum 24 hours’ onsite fuel supply
Building
- Construction Type: Three single-story purpose-built data centers
- Total Building Interior: 355,513 sq/ft
- Total raised floor: 218,000 sq/ft
Security
- Individual credential checks prior to authorisation
- 24/7 onsite security personnel
- Biometric fingerprint security for data center access
- Anti-cloning access card encryption
- Secure lifts between floors
- Intruder-resistant glass, steel mesh and solid concrete walls
- Secure loading dock for deliveries
- Extensive coverage of motion sensitive CCTV cameras
- Monitoring of news and weather for external security risks
Building
- Three storey 9,600m2 building
- Total technical space approximately 3,000m2
- 1,300 rack capacity
- Two main data halls of 1,200m2 and 1,400m2
- Office and common areas total 2,800m2
- 100% concrete construction for data halls
- 900mm raised floors in data halls and service corridors
- Floor is reinforced concrete with 14.4kPa floor load capacity
Certificates
- Uptime Institute Tier III certification of design documents
- Uptime Institute Tier III certification of constructed facility
- Designed by ASIO T4 accredited consultants with ASIO T4 security and future requirements of the Protective Security Policy framework (PSPF) in mind
- Designed in accordance with the Telecommunications Industry Association’s (TIA) 942 standard (Tier III)
Copies of all certificates are available upon request
Cooling
- N+1 high efficiency chillers and pumps
- Dual primary pipework header and distribution system
- Secondary pipework distribution serving data hall equipment valved and looped providing dual path
- Multiple redundant water pump and compressor configuration
- Leak detection system
- Server heat load approximately 2000W/m2
- N+2 Computer Room Air Conditioning (CRAC) units per data hall
- CRAC units supply temperature control and floor pressure control
- All CRAC units are fitted with dual power supplies
- CRAC units fitted with high efficiency electronically commutated fans
- All CRAC units are located in secured plant corridors outside the data halls
- Average cold aisle temperature of 22 +/-2 degrees
- Average cold aisle relative humidity of 50% +/- 15%
- Building Management System (BMS) for monitoring of major mechanical systems.
Fire Protection
- Inert gas fire suppression system
- Leak detection systems
- Emergency warning systems throughout the building
- Water mist suppression system in DRUPS enclosures
- Distributed fire alarm controls equipment to avoid single point of failure
- Fully addressable analogue fire alarm system compromising Fire Indicator Panel (FIP), mimic panels, heat detection and MASDs systems
Cloud Location:
Webapp Link:
Data Center Operator:
Tokyo (TYO)
https://tyo.cloudsigma.com/ui
Fukagawa Data Center (TYO)
Description:
The IPS facility is perfectly located to serve the rapidly expanding Asia-Pacific market. The Fukagawa Data Center is a Tier 3 Data Center, with a direct connection to Tokyo T50 fiber ring infrastructure.
Power
- Power supply: N+1 configuration
- Power distribution: 2-standby generator set- 800 KVA
- Underground fuel tank with 24/7 supply capability
- Rooftop compressor units X 12
- UPS system (present): Redundant UPS 2-N design
- UPS total power capacity – 385 KVA
- UPS available capacity – 160.75 KVA
Security
- Centralized SECOM system controlled and operated by building management
- Closed circuit television (CCTV) 20 HD camera unit
- 24/7/365 services: 24/7 monitoring personnel
- Building Management interoperability
- Entrance: Individually locked cabinets
- NOC: 24/7 NOC monitoring network connections and providing support
Certificates
- ISO 270001
- JDCC standard tier 3
Copies of all certificates are available upon request
Cooling
- Air-conditioning: Based on ASHRAE standard
- Hot and cold aisle rack configuration
- Rooftop compressor units X 12
- Rack room evaporator units X 4
- Racks arrangement: Rack placement hot aisle/ cold aisle
- PACU, N+1 configuration
- PACU total capacity- 120 TR
- Rehabilitated cabling system on top of the rack
- Room temperature: from 20 to 25 °C
Fire Protection
- Fire detection system X 8 sensors
- Each smoke detector coverage is 60 sq.m.
- Temperature smoke detector coverage is 20 sq.m. X 8 sensors
- Ancillary suppression/portable extinguishers
- Inergen gas
- Water protection system: DENSEI system
- Multiple sensors distributed under and between the floors
- Alarm at NOC room room is triggered in case of leakage
- Alerting system: Centralized PA system controlled and operated by building management
- Monitoring panel available in side NOC room
- Data analysis and trend reporting
Building
- 432 square meters, 6 floors
- Raised-floor data center
- Secure facility with battery backup and emergency generator
- Total space: 145 units
- Cleanliness: Cleaned daily by building facility staff